Wrong Timing, Bad Timing Redux

Before I go further let me me refresh your memory about this issue with water, and refer you to two previous blog posts I did

https://screamingmango.wordpress.com/2012/06/07/wrong-timing-bad-timing/

https://screamingmango.wordpress.com/2012/06/22/wrong-timing-bad-timing-reprise/

Now, like any service-related complaint, people start out asking nicely, because, popular knowledge has taught us that when we complain about utilities like electricity, water, mobile communication, you need a lot of patience and good nature , with hopes of actually being able to talk to someone who will be gracious enough to really listen and pass along the information to the necessary department or section, for the complaint to be acted upon.

I do know the drill.

August 16,2012

I called Maynilad Hotline 1226 and that sweet voice telling me that my call is on queue and a customer service representative will soon be available to answer the call. For about 12 times, or so. Nevertheless, I tried calling again. Still that same sweet voice, that I know If I had held on a little longer, I would probably try to get details and ask her for a date. But no, no one human did answer the call. Maybe I’ll try email.

August 17, 2012

I got into the website and posted a complaint about the “intermittent” “dirty” and “odorous” water. Tough luck if they reply promptly. The last email I sent them needed a week for a response to come back to me.

Tried Twitter, that omnipresent socia-microblog-turned-gossip-cum-troll-medium and looked for @maynilad and @MAYNILADWATER so that at least people on the other end might be able to see the post  and maybe, just maybe, able to reply. But someone did call me, but only to ask fopr the details, of which, I can clearly remembered including on that email. Oh well, might as well repeat the process orally. And also I got an email saying they will get to it.

IMMEDIATELY.

August 18,2012

Nothing. Stayed at hoe all day Saturday . No Maynilad knocking at my door.

August 19,2012

Still no one comes a-knocking on my door.

August 20 and 21, 2012

Now, I am employed so I won’t stay at home to wait for a spiffy Maynilad personnel to knock  on my door and as k about the complaint. Scuttlebutt says there was someone looking around but only asked Aling Rose, at the sari-sari store about the water being murky and intermittent. Said person made snide comments saying I was makulit about the complaint. These and the snide remark will be logged as  August 22,2012

So here goes:

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Complaints And Grievances

I’m getting better with letting go. Or at least, that’s what I thought. Because I have learned that letting it pass can be economical for one’s emotional and professional being. Some sticky situations you just have to get through and move on.

But anyway, this is about some situations that keeps on dragging because people keep making things complicated. Like Villacorta muddying up the puddle that Tito Sotto‘s feet is currently dipped in. It’s like
professionalism has become just a byline and not the code. They keep shifting the blame to anybody but themselves.

Actually, this is about my own, personal bone to pick with Island Weddings Magazine. I have been good natured when my queries were ignored, simply because I thought these guys are like me, busy as a bee. But time and again, they would send me freelance work that are too painfully full of holes, in a manner of speaking. Have you done layout jobs for a magazine? They pay low rates. But if the flow is steady, it can be lucrative. Again, the things that bothered me about doing jobs like these are sort of stuff publishing houses like DM publishing ought to know by now – high res photos, text content should be in .txt format, revisions should be limited to 2 times only. You know, things that could have justified the low rates, just so I could have steady work outside of my
day job. But when I checked, dumb, stupid me, I don’t even know the rates! All because a friend works for Island Weddings Magazine. or at least I thought of  her as a friend.

I have some web images, copies of works done on my website , which is a Free account by Wix.com, by the way. And it works, unlike some links I could think of.

I would work on jobs, even those that are hard to fix, because I know it had to be done. But this nagging thing, why they are sending me these jobs is because they are running out of graphic artists who would like to work on the darned things. I had to ask, still nicely, about when I could paid, and then they promise to send payments, for in about a week or so after I asked. And I would be dismayed, thinking, surely all those work is worth more than this? But, like I said , maybe they are too busy.

Now, if Gaudencio Pangilinan had Rolito Go got kidnapped under his watch, or so they claim it was, and if he was a regular Juan, he’d be sacked right there and then. But no, he takes a leave of absence! Like he doesn’t know a thing! And you know, the people at Island Weddings Magazine behave the same way! Like they work in a place where they could see each other and nobody knows a thing about what is going on!

This screencap was from the FB  page. The link http://www.facebook.com/pages/Wanted-Desiree-dhey-Santos/300826756595104 is like their website, already dud. But what bothers me is how and why didn’t I see this before. Something amiss that I have overlooked for so long.

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Wrong Timing, Bad Timing

Most of the time I worry about the mental state of those people elected or appointed by those we voted for with optimism, and hope. We don’t seem to pick the right person for the job. Just like the old adage “always a Bridesmaid but never a Bride.”

There’s just not enough logic to go around, we may have mistakenly put all our marbles in one basket and wished it would stay there forever.

Now those marbles are lost.

Most of it, anyway.

I am not an Engineer. Not an Architect either. Never had the chance to involve myself with the intimacies of building houses, laying pipes nor paving roads. But I think I do possess a certain rationale, that when repairing a road, or what’s underneath these roads, requires dry climate,  a team of skilled workers to systematically dig the street, replace tubes and pipes, prep the dig for setting and cement and enough heat and warmth to cure the concrete pavement.

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